Gold Star – Louisiana
2026-27 Open Enrollment

April 13th – April 24th

Wellness Resources
FAQs

Open Enrollment is the one time of the year when you can make changes to your benefits elections outside of a qualifying life event – such as marriage, or the birth of a child.

This year’s benefits open enrollment will be a PASSIVE enrollment. This means that you will only need to take action if you would like make changes to your medical, dental, or vision elections. Your existing elections will rollover to the new plan year with the exception of the FSA which renews each January on a calendar year basis.

2026-27 Employee Benefits

We are excited to provide you with this convenient tool to better access to benefits information and to help you understand your benefit plans.

The Gold Star of Louisiana benefit program is designed to provide employees with a comprehensive and competitive suite of benefit plans. This website provides detailed information to inform the decisions you’ll need to make during Open Enrollment for coverage starting June 1st.

Important Documents

View your Benefits

2026-27 Guide to Benefits

Enroll Online

Start your enrollment here.

Enroll Now

First Time ADP ESS Users

Enrollment Guide

ADP Enrollment Instructions

How to Register

Open Enrollment Presentation

 

Questions? Contact Human Resources​

Tel: (855) 564-5468

Wellness Resources

You play an important role in managing your health care costs by maintaining or moving toward a healthy lifestyle. The Gold Star of Louisiana benefits program is here to help you. Should a non-emergency health concern arise, please first reach out to the 24-Hour Nurse Hotline or via Telemedicine for assessment.

24-Hour Nurse Hotline

The 24-Hour Nurse Hotline is a service that gives you the ability to talk to a registered nurse anytime

  • Contact: 1-800-337-4770
  • Cost: $0 Cost if enrolled in the Gold Star of Louisiana medical plan

Telemedicine

Our medical plans include Telehealth services. You can connect with a board-certified doctor via secure video chat or phone to get the care you need for a wide range of minor conditions, without leaving your home or office. Televisits cost less than going to a convenience or urgent care clinic, and significantly less than going to the emergency room.

Remember, you should only use telehealth services for non-life threatening conditions.

Visit www.anthem.com/ca to get started.

Urgent Care

Urgent Care is appropriate for situations that aren’t life-threatening but require near-term in person care. Many patients are seen within 15 minutes

  • Provider Search: www.anthem.com/ca, select Find a Doctor
  • Cost: Co-pay & deductible applies
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Employee Assistance Program

The EAP Program is available to you and your family members at no cost. This program offers professional and confidential counseling services designed to help address personal issues, deal with stress, or make well informed life decisions.

Some examples of the types of concerns or problems members often have when contacting the EAP are:

  • Stress
  • Job pressures
  • Depression
  • Substance Abuse
  • Separation or Divorce
  • Parenting Concerns with Children/Adolescents

24/7 Live Assistance: 855-239-0743
TRS: Dall 711
Online: www.guidanceresources.com/groNg/#/login
App: GuldanceNow
Web ID: Guardian

Frequently Asked Questions

What is a Qualifying Life Event (QLE)?

A Qualifying Life Event is a change in your situation — like getting married, having a baby, or losing health coverage — that can make you eligible for a Special Enrollment Period, allowing you to enroll in health insurance outside the yearly Open Enrollment Period.

There are 4 basic types of qualifying life events. (The following are examples, not a full list.)

Loss of health coverage

  • Losing existing health coverage, including job-based, individual, and student plans
  • Losing eligibility for Medicare, Medicaid, or CHIP
  • Turning 26 and losing coverage through a parent’s plan

Changes in household

  • Getting married or divorced
  • Having a baby or adopting a child
  • Death in the family

Changes in residence

  • Moving to a different ZIP code or county
  • A student moving to or from the place they attend school
  • A seasonal worker moving to or from the place they both live and work
  • Moving to or from a shelter or other transitional housing

Other qualifying events

  • Changes in your income that affect the coverage you qualify for
  • Gaining membership in a federally recognized tribe or status as an Alaska Native Claims Settlement Act (ANCSA) Corporation shareholder
  • Becoming a U.S. citizen
  • Leaving incarceration (jail or prison)
  • AmeriCorps members starting or ending their service

Saving money with tax-free accounts (FSAs and HSAs)

Flexible Spending Accounts and Health Savings Accounts are two different types of tax-free accounts that are available to you as part of your Gold Star of Louisiana benefits.

What these two accounts have in common is that you contribute to them before you pay income tax on your earnings—thus stretching the dollars you have to spend on healthcare.

For 2026, the Health Care/Limited Purpose FSA contribution limit is $3,400.
The Dependent Care FSA contribution limit is $7,500.

The HSA contribution limit for 2026 is $4,400 for individuals and $8,750 for families.
If you are 55 years of age and older, you can contribute $1,000 additional dollars.

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